Key Concepts
These terms are used throughout the help and the panel.
| Term | Meaning |
|---|---|
| User (subscriber) | A customer account that connects to the internet with a username and password. |
| Manager | A panel account: staff, reseller or sub-reseller. Each user belongs to a manager (its parent). Managers form a tree under admin. |
| Permission group | The set of permissions that decides what a manager can see and do. |
| Profile (package) | The service: speed, duration, quota, price and IP pool. |
| Activation | Renewing a user's subscription for one period. It is paid from a manager's balance, the user's balance, a card or reward points. |
| Expiration | The date and time the subscription ends. |
| Quota | Traffic or time the user may use, per period or per day. |
| FUP | Fair Usage Policy: a reduced service users move to when they expire or use up their quota. |
| Extension | An add-on package that adds days or traffic without changing the profile. |
| Balance | Money of a manager (used to activate users) or of a user (a wallet). |
| NAS | A router or BNG that subscribers connect through and that talks to SAS Radius by RADIUS. |
| Session | One connection of a user, from connect to disconnect. |
| Interim update | A message the router sends regularly for each online user with the traffic used. |
| CoA / Disconnect | Requests SAS Radius sends to the router to change or end a user's session. |
| UCP (user portal) | The website where subscribers see their account, renew and pay. |
| Site | A brand or branch with its own domain and login page. |