# Logging In

Open the panel address in your browser, for example `http://your-server-ip/` or your panel domain.

[![Screenshot 2026-11-06 000657.png](https://help.snono-systems.com/uploads/images/gallery/2026-11/scaled-1680-/screenshot-2026-11-06-000657.png)](https://help.snono-systems.com/uploads/images/gallery/2026-11/screenshot-2026-11-06-000657.png)

1. Enter your **Username** and **Password**.
2. Choose the panel **language**.
3. If shown, solve the captcha.
4. Click **Login**. If two-factor authentication is enabled for your account, enter the 6-digit code from your authenticator app.

## Login problems

<table id="bkmrk-problemsolution-wron"><thead><tr><th>Problem</th><th>Solution</th></tr></thead><tbody><tr><td>Wrong username or password</td><td>Check upper and lower case. Ask your administrator to reset the password.</td></tr><tr><td>Too many tries, try again in 1 minute</td><td>Login is blocked for one minute after several wrong passwords.</td></tr><tr><td>Login fails although the password is right</td><td>Your account may be disabled, or assigned to a site and must log in through that site's address.</td></tr><tr><td>Only administrators can log in</td><td>The license is not active or the site is set offline. Contact your administrator.</td></tr></tbody></table>

The SAS Radius mobile app is available on Google Play and the App Store (links on the login page).

<p class="callout warning">The default administrator login after installation is `admin` / `admin`. **Change it immediately** (account menu → Profile → Change Password).</p>