Notifications

Settings → notifications chooses the automatic messages sent to subscribers and the messages shown to managers. Extra fields appear when you turn a switch on.
User Notifications
Field
Description
Email Notifications
Sends emails to subscribers on activation, registration, expiration warning and termination. Choose a template for each (below).
User Activation Template
Email sent after the service is activated.
User Registration Template
Email sent when a user is created.
User Expiration Warning Template
Email sent before the subscription expires.
User Termination Template
Email sent when the subscription ends.
Notify via SMS on activation
Sends the Activation SMS (text set on the SMS page) after activation.
Notify via SMS on expiration
Sends the SMS before expiration a few days before the subscription expires.
Send SMS before expiration in
1–4 days before expiration (default 3).
Notify via Email on expiration
Sends the expiration warning email a few days before expiration. Works even if Email Notifications is OFF, as long as a template is chosen.
Send email before expiration in
1–4 days before expiration (default 3).
Email texts are written in Email Templates. SMS need Enable SMS Service ON on the SMS page and a phone number on the user. Emails need a working Email Settings configuration and an email address on the user.
Manager Notifications
Field
Description
Show dashboard notification
Shows a fixed banner on every manager's dashboard, for example news or a maintenance notice.
Dashboard notification type
Colour of the banner: Info, Green, Yellow or Red alert.
Dashboard Notification Text
The banner text.
Show Login Page Message
Shows a message on the admin panel login page.
Manager Login Page Message
The login page message text.
Show Welcome Screen On Login
Shows an announcement window to managers when they open the dashboard. Click Screen Editor to write it. See Welcome Screen.
User FUP Notification
Sent when a subscriber reaches the fair usage limit and is moved to the reduced (FUP) profile.
Field
Description
Notify via SMS / SMS Text
Sends an SMS with this text.
Notify via Email / Email Template
Sends an email with the chosen template.
Show Notification on FUP / text
Shows this message to the subscriber (not an SMS). The text field below the switch is also labelled "SMS Text".
Required permission: Settings - System Settings