# Users Actions

All user operations are in the **Actions** menu of the [Users List](https://help.snono-systems.com/books/sas-radius/page/users-list). Select a user first (click the row), then open **Actions** or right-click the row. Actions you don't have permission for are hidden.

[![users actions menu](https://help.snono-systems.com/uploads/images/gallery/2026-11/scaled-1680-/users-actions-menu.png)](https://help.snono-systems.com/uploads/images/gallery/2026-11/users-actions-menu.png)

<table id="bkmrk-actionwhat-it-doesse" style="width: 100%;"><thead><tr><th style="width: 27.6826%;">Action</th><th style="width: 60.7998%;">What it does</th><th style="width: 11.4928%;">Several users</th></tr></thead><tbody><tr><td style="width: 27.6826%;">New</td><td style="width: 60.7998%;">Create a new user. See [Creating a User](https://help.snono-systems.com/books/sas-radius/page/creating-a-user).</td><td style="width: 11.4928%;">–</td></tr><tr><td style="width: 27.6826%;">Edit / Edit (New Tab)</td><td style="width: 60.7998%;">Open the user's details page. See [User Details Page](https://help.snono-systems.com/books/sas-radius/page/user-details-page).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Rename</td><td style="width: 60.7998%;">Change the username. See [Rename User](https://help.snono-systems.com/books/sas-radius/page/rename-user).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Add Traffic</td><td style="width: 60.7998%;">Add or remove traffic quota. See [Add Traffic](https://help.snono-systems.com/books/sas-radius/page/add-traffic).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Activate</td><td style="width: 60.7998%;">Renew the subscription. Ticking several users opens bulk activation. See [Activating a User](https://help.snono-systems.com/books/sas-radius/page/activating-a-user).</td><td style="width: 11.4928%;">Yes</td></tr><tr><td style="width: 27.6826%;">Extend Service</td><td style="width: 60.7998%;">Add an extension package (extra days or traffic). See [Extend Service](https://help.snono-systems.com/books/sas-radius/page/extend-service).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Change Password</td><td style="width: 60.7998%;">Set a new PPPoE / RADIUS password.</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Compensate</td><td style="width: 60.7998%;">Request free days, traffic or uptime. See [Compensations](https://help.snono-systems.com/books/sas-radius/page/compensations).</td><td style="width: 11.4928%;">Yes</td></tr><tr><td style="width: 27.6826%;">Purchase Addon</td><td style="width: 60.7998%;">Buy an addon for the user. See [Purchase Addon](https://help.snono-systems.com/books/sas-radius/page/purchase-addon).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Change Profile</td><td style="width: 60.7998%;">Move the user to another profile. See [Changing Service Profile](https://help.snono-systems.com/books/sas-radius/page/changing-service-profile).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Deposit / Withdrawal / Pay Debt</td><td style="width: 60.7998%;">Manage the user's balance and debts. See [Deposit, Withdrawal and Pay Debt](https://help.snono-systems.com/books/sas-radius/page/deposit-withdrawal-and-pay-debt).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Enable User / Disable User</td><td style="width: 60.7998%;">Allow or block the account. See [Enable, Disable and Delete User](https://help.snono-systems.com/books/sas-radius/page/enable-disable-and-delete-user).</td><td style="width: 11.4928%;">Yes</td></tr><tr><td style="width: 27.6826%;">Cancel Service</td><td style="width: 60.7998%;">Cancel the last activation and refund it. See [Cancel Service (Refund)](https://help.snono-systems.com/books/sas-radius/page/cancel-service-refund).</td><td style="width: 11.4928%;">No</td></tr><tr><td style="width: 27.6826%;">Delete</td><td style="width: 60.7998%;">Delete the user. See [Enable, Disable and Delete User](https://help.snono-systems.com/books/sas-radius/page/enable-disable-and-delete-user).</td><td style="width: 11.4928%;">Yes</td></tr></tbody></table>

<p class="callout warning">Actions for a single user always apply to the **highlighted** row (the last row you clicked), even if other rows are ticked.</p>

## Change Password

Enter the new password twice and click **Submit**. The new password is used at the user's next connection; the current session is not disconnected.

*Required permission: Users - Update*