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Announcements

Tools → Announcements sends one message to your subscribers, for example about maintenance or a new offer.

How to send

  1. Choose the Channel:
    • SMS: text to every user with a phone number (SMS must be enabled in Settings).
    • Email: subject and formatted text to every user with an email address (the email server must be enabled).
    • Telegram: to users who linked the Telegram bot.
    • User Portal & App: subject and message shown in the user portal and the mobile app.
  2. Write the message. The number of users is shown at the bottom.
  3. Click Send and confirm.

The announcement is sent to all subscribers in the system, not only to the sender's users. Give this permission only to administrators.

  • Messages are queued and sent by the SMS Service, Mail Poller or Firebase Dispatcher (see System Services). Large lists take time.
  • There is no scheduling; messages are sent right away.

Required permission: Tools - Announcements