Key Concepts

These terms are used throughout the help and the panel.

Term Meaning User (subscriber) A customer account that connects to the internet with a username and password. Manager A panel account: staff, reseller or sub-reseller. Each user belongs to a manager (its parent). Managers form a tree under admin. Permission group The set of permissions that decides what a manager can see and do. Profile (package) The service: speed, duration, quota, price and IP pool. Activation Renewing a user's subscription for one period. It is paid from a manager's balance, the user's balance, a card or reward points. Expiration The date and time the subscription ends. Quota Traffic or time the user may use, per period or per day. FUP Fair Usage Policy: a reduced service users move to when they expire or use up their quota. Extension An add-on package that adds days or traffic without changing the profile. Balance Money of a manager (used to activate users) or of a user (a wallet). NAS A router or BNG that subscribers connect through and that talks to SAS Radius by RADIUS. Session One connection of a user, from connect to disconnect. Interim update A message the router sends regularly for each online user with the traffic used. CoA / Disconnect Requests SAS Radius sends to the router to change or end a user's session. UCP (user portal) The website where subscribers see their account, renew and pay. Site A brand or branch with its own domain and login page.