Common Setup Recipes
Short guides for frequent tasks. Each links to the detailed pages.
| I want to… | How |
|---|---|
| Let expired users reach a renewal page instead of being rejected | Create an Expired profile (type FUP, Limit Expiration OFF, own pool) and set it as Expired Next Profile. See Setting Up Expired Users (Profiles). |
| Slow users down after a quota instead of cutting them off | Use Quota Next Profile. See Setting Up FUP (Profiles). |
| Give free night traffic | Add a Time-Based Policy with target Accounting 0%. See Time-Based Policies. |
| Sell extra GB or a free 2-day extension | Create an Extension profile. See Extension Packages. |
| Compensate all users after an outage | Bulk Changes → Increase Expiration (Days), or Compensations for an approval workflow. |
| Sell through resellers | Create managers, set prices in the Pricing List, and deposit balance. |
| Sell prepaid cards in shops | Generate refill cards, design and print them. See the Cards System chapter. |
| Let resellers top up online | Enable a payment gateway with Enable Managers Deposits. See Payment Gateways Settings. |
| Find out why a user can't connect | Log → User Auth Log. See User Auth Log and Login Errors. |
| Fix expired users that stay online | Check the Disconnect/CoA configuration on the router. Also, make sure Limit Expiration is enabled in the profile and that the system timezone and database server time are properly synchronized. |
| Send all subscribers a message | Tools → Announcements. |
| Brand the panel for a partner | Settings → sites. |