Common Setup Recipes

Short guides for frequent tasks. Each links to the detailed pages.

I want to…	How
Let expired users reach a renewal page instead of being rejected	Create an Expired profile (type FUP, Limit Expiration OFF, own pool) and set it as Expired Next Profile. See Setting Up Expired Users (Profiles).
Slow users down after a quota instead of cutting them off	Use Quota Next Profile. See Setting Up FUP (Profiles).
Give free night traffic	Add a Time-Based Policy with target Accounting 0%. See Time-Based Policies.
Sell extra GB or a free 2-day extension	Create an Extension profile. See Extension Packages.
Compensate all users after an outage	Bulk Changes → Increase Expiration (Days), or Compensations for an approval workflow.
Sell through resellers	Create managers, set prices in the Pricing List, and deposit balance.
Sell prepaid cards in shops	Generate refill cards, design and print them. See the Cards System chapter.
Let resellers top up online	Enable a payment gateway with Enable Managers Deposits. See Payment Gateways Settings.
Find out why a user can't connect	Log → User Auth Log. See User Auth Log and Login Errors.
Fix expired users that stay online	Check disconnect/CoA on the router. See Disconnect and CoA (NAS).
Send all subscribers a message	Tools → Announcements.
Brand the panel for a partner	Settings → sites.