Common Setup Recipes

Short guides for frequent tasks. Each links to the detailed pages.

I want to… How Let expired users reach a renewal page instead of being rejected Create an Expired profile (type FUP, Limit Expiration OFF, own pool) and set it as Expired Next Profile. See Setting Up Expired Users (Profiles). Slow users down after a quota instead of cutting them off Use Quota Next Profile. See Setting Up FUP (Profiles). Give free night traffic Add a Time-Based Policy with target Accounting 0%. See Time-Based Policies. Sell extra GB or a free 2-day extension Create an Extension profile. See Extension Packages. Compensate all users after an outage Bulk Changes → Increase Expiration (Days), or Compensations for an approval workflow. Sell through resellers Create managers, set prices in the Pricing List, and deposit balance. Sell prepaid cards in shops Generate refill cards, design and print them. See the Cards System chapter. Let resellers top up online Enable a payment gateway with Enable Managers Deposits. See Payment Gateways Settings. Find out why a user can't connect Log → User Auth Log. See User Auth Log and Login Errors. Fix expired users that stay online Check disconnect/the Disconnect/CoA configuration on the router. SeeAlso, Disconnectmake sure Limit Expiration is enabled in the profile and CoAthat (NAS).the system timezone and database server time are properly synchronized. Send all subscribers a message Tools → Announcements. Brand the panel for a partner Settings → sites.