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Reports Overview

The Reports and Log menus show what happened in your system: sales, money movements, sessions, traffic, users and logins. You see only the reports your permissions allow, and in most reports only the data of your own managers and users.

Available reports

ReportAnswersPage
Activations, Activation StatisticsWho renewed which users, on which package, for how muchActivations Reports
Managers Invoices, Managers Journal, Managers Receipts, Money Transfers, Debts JournalManager balances, charges, deposits and loansManager Money Reports
ProfitsHow much a manager earned per monthProfits Report
Gateway TransactionsOnline payments (ZainCash, Switch, …)Gateway Transactions
Users, Traffic, Online HistoryNumber of users, top consumers, online users over timeUsers, Traffic and Online History
SessionsConnection history of all usersSessions Report
Suspicious Users, Radius StatusUnusual online users, RADIUS server countersSuspicious Users and Radius Status
Cards Usage, Cards Transfer LogCard sales and transfersCards System chapter
System LogWho changed what in the panelSystem Log
User Auth LogWhy a user can't connectUser Auth Log and Login Errors
RADIUS LogLive RADIUS server messagesRADIUS Log

Working with report tables

  • Open the filter (funnel icon) to choose a manager, dates and other options. Date ranges include both the start and end day.
  • Use show/hide columns to choose columns; your choice is saved in your browser.
  • The export icon saves the filtered rows to Excel (.xlsx).

Data Export Jobs

data export jobs

Large exports (Users, Profiles, NAS) are prepared in the background. After you click Export, you are taken to Reports → Data Export Jobs. The Status shows Pending, Processing or Completed; when completed, select the job and click Download. You see your own export jobs (system administrators see all).