Enable, Disable and Delete User

Enable / Disable

Tick one or more users and click Actions → Enable User or Disable User. A disabled user can't connect and is shown in red.

Disabling a user does not disconnect the current session. To cut the user off immediately, also use Disconnect (user Overview or Online Users).

Delete

Tick one or more users (or select one) and click Actions → Delete, then confirm.

Conditions

The user's balance and Debt must be 0. Withdraw the balance first. Deleting a user that is still active needs Users - Delete Active Users. Managers can have a monthly limit on deletions.

If a condition is not met you see Unable to delete some users.

What happens

The user is disconnected and can no longer log in. The user is renamed to deleted_<username>_<4 digits> and hidden from the lists. Invoices, payments and session history are kept for reports. The original username can be used again for a new user.

Required permission: Users - Delete