Skip to main content

User Details Page

DraftClick a username in progress.the Users List to open the user's details page. It has an Overview with quick actions and several tabs with the user's history, traffic and billing. Tabs you don't have permission for are greyed out.

user overview

Overview

Quick action buttons

ButtonWhat it does ActivateOpens Activating a User. Issue InvoiceCreates an invoice for the user (needs Billing). Change ProfileOpens Changing Service Profile. DisconnectDisconnects the user's current session. Deposit / WithdrawalAdds money to or takes money from the user's balance. See Deposit, Withdrawal and Pay Debt. Reset TrafficResets today's traffic counters (daily quota) to zero. RenameSee Rename User. DeleteSee Enable, Disable and Delete User.

User information

FieldDescription PasswordShown only with Users - Show Password. BalanceThe user's wallet balance. OwnerThe parent manager. Profile, ExpirationCurrent profile and expiration date. Debt DaysService days owed from debitable extensions. Incorrect PIN triesNumber of wrong card/PIN attempts. StatusActive or Inactive. Last Seen OnlineLast time the user was connected. Remaining Download / Upload / Traffic / UptimeWhat is left of the quota (shown only if the profile limits it). Created On / Created ByWhen and by whom the user was created.

Below the buttons you can also:

    change the user's picture (JPG/PNG, up to 2 MB); set the user's location on the map (needs a Google Maps API key in Settings → General Settings); see and cancel a scheduled profile change; see and cancel active addons.

    Tabs

    TabContentPermission EditThe user form. See Editing a User.Users - Update TrafficDaily or monthly traffic chart and table (Download, Upload, Total, Real Traffic). Real Traffic includes free-zone traffic.– SessionsConnection history: start/end time, IP, traffic, MAC, NAS, port, profile and termination cause.Users - Show Sessions InvoicesThe user's invoices.Users - Show Users Invoices PaymentsThe user's receipts.Users - Show Users Invoices HistoryEvery change made to the user, with date and manager.Users - Show User History DocumentsUpload, download, rename and delete files (contracts, ID copies…).Users - Update RADIUSCustom RADIUS attributes for this user only.System administrator JournalThe user's balance ledger (credit, debit, running balance).Users - Show Users Journal FreeZone TrafficTraffic to free zones (not counted against the quota).Users - Show Freezones Traffic QuotaEvery traffic/uptime quota added to the user (activations, added traffic, compensations) with the date it takes effect.Users - Show User History

    Custom RADIUS attributes set on the user's RADIUS tab are meant to override the same attribute on the profile. Don't set the same attribute on both the profile and the user.